Aging Assistance

HICAP Medicare Counseling

c/o Aging and Veterans Services

3500 Coffee Rd Suite 19

Modesto, CA 95355

(800) 434-0222 or (209) 558-8698

Languages Spoken: English and Spanish

To volunteer for this program, please call (209) 558-4540

Hours: Monday through Friday from 8:00 am to 4:30 pm


HICAP (Health Insurance Counseling and Advocacy Program) provides free, confidential one-on-one counseling, education, and assistance to individuals and their families on Medicare, Long-Term Care insurance, other health insurance related issues, and planning ahead for Long-Term Care needs. HICAP also provides legal assistance or legal referrals in dealing with Medicare or Long-Term Care insurance related issues.

HICAP counselors are trained in Medi-Cal and Medicare and can help you understand the complex insurance options to find the best fit for you. You can also learn about Medicare or Medi-Cal by attending community presentations or conferences conducted by HICAP counselors.

Questions HICAP counselors can help with:

Wondering how to sign up for Medicare now that you are almost 65?

Confused about all the different parts to Medicare?

Have questions on prescription drug coverage, co-pays, or eligibility rules?

Need help filing an appeal or challenging a denial?

Considering long-term care insurance?

Need a speaker for a community education event?



Websites for Aging Assistance